At Friendly Partner, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our application and services.
When you interact with our app or website, we may collect personal and non-personal information to provide a seamless wholesale experience. Personal information may include your name, phone number, email address, business address, and payment details such as credit card information or digital wallet ID. In addition to this, we also collect technical and usage information, such as the type of device you use, your operating system, IP address, session data, and location information (if enabled).
We use the information collected from you to fulfill orders, provide customer support, and improve our services. Your data allows us to process your transactions efficiently and ensure accurate and timely delivery. It also helps us personalize your experience by showing relevant product suggestions and promotional offers. If you have provided your consent, we may also use your contact details to send marketing communications such as discounts, updates, or product announcements. Internally, this information supports system performance analysis, feature enhancements, and quality assurance.
Friendly Partner does not sell or rent your personal information to any third party. However, certain service providers may receive access to necessary information for specific purposes such as payment processing, order delivery, and performance analytics. We may also disclose information to legal authorities if required to comply with laws or protect our rights and the safety of our users. Marketing-related sharing will only occur with your prior consent, and even then, it will be limited to partners offering relevant and valuable services.
We take your privacy seriously and implement appropriate technical and organizational measures to safeguard your information. This includes encryption protocols, secure server environments, and regular security assessments. While we strive to use commercially acceptable means to protect your personal information, it is important to understand that no method of online transmission or digital storage can be guaranteed to be completely secure.
As a user of our platform, you have full control over your data. You may request access to view the personal information we store about you. If your details have changed or need to be updated, you can request corrections. You may also request that your data be deleted, including the closure of your account, subject to applicable legal and operational requirements. Additionally, you have the option to opt out of marketing messages at any time.
If you wish to exercise any of these rights, we kindly ask that you reach out to us through the Contact page on our website or app. All user support and privacy-related communication will be managed exclusively through that channel to ensure faster and more secure handling.
To enhance your browsing and ordering experience, Friendly Partner uses cookies and similar tracking technologies. These tools allow us to understand user behavior, remember your preferences, and tailor our services accordingly. You can manage or disable cookies at any time through your browser settings. Please note that certain features may not function correctly if cookies are turned off.
Our website and application may include links to third-party websites or services. These external platforms operate independently and are governed by their own privacy policies. We do not assume responsibility for their content, policies, or practices. We encourage you to review their privacy policies before engaging with any third-party services.
Friendly Partner reserves the right to modify or update this Privacy Policy at any time to reflect changes in our practices or applicable laws. Any significant changes will be communicated through the app or via notifications so that you remain informed about how your data is handled.
For all privacy-related questions, feedback, or support requests, please visit our Contact page. We do not provide direct email or phone contact details here to streamline support and ensure a secure, centralized communication process.
