Terms & Conditions

Introduction

Welcome to Friendly Partner. By accessing or using our application and services, you agree to comply with these Terms and Conditions. Please read them carefully before using our platform.

1. Acceptance of Terms

By using Friendly Partner, you confirm that you are at least 18 years old or have the necessary consent to engage in wholesale transactions. If you do not agree with these terms, please refrain from using our services.

2. Services Provided

Friendly Partner operates as an online wholesaler offering a wide range of electronic products. We facilitate the purchase and delivery of electronic goods directly to your business location.

3. Account Registration

To access our services, you must register with accurate and complete information. Keep your login credentials secure and notify us promptly if you suspect any unauthorized use. Accounts containing false or incomplete data may be suspended or terminated.

4. Pricing and Payment

All prices are displayed in Indian Rupees and inclusive of applicable taxes unless specified otherwise. We accept payments through UPI and other approved digital methods. Prices are subject to change without notice; however, confirmed orders will be honored at the quoted price.

5. Orders and Delivery

Orders are confirmed upon successful payment and subject to stock availability. Delivery will be made to the business address you provide. Delivery timelines are estimates and may vary due to unforeseen factors. Please inspect your order upon receipt and notify us immediately of any issues.

6. Returns and Refunds

Faulty or incorrect items are eligible for return or refund as per our Refund Policy. Requests must be initiated within 2 hours of delivery. Please review our Refund Policy for detailed instructions.

7. Use of the Application

You agree to use the Friendly Partner platform lawfully and ethically. Unauthorized activities such as hacking, tampering with the platform, or misuse of promotional offers are prohibited. We reserve the right to restrict or terminate access for violations.

8. Intellectual Property

All content, branding, logos, and trademarks on Friendly Partner belong to us or our licensors. Unauthorized use is strictly prohibited.

9. Limitation of Liability

Friendly Partner is not liable for delays or failures resulting from circumstances beyond our control, including natural events or technical issues. Minor differences in product appearance from images on the platform do not constitute a breach. Our maximum liability is limited to the value of the disputed order.

10. Privacy Policy

Your use of Friendly Partner’s services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data.

11. Changes to Terms

We may update these Terms and Conditions from time to time. Any significant changes will be communicated via the app or email. Continued use of our services implies acceptance of updated terms.

12. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising hereunder will be subject to the jurisdiction of courts in Jaipur.

13. Contact Us

For any questions or concerns regarding these Terms and Conditions, please reach out to us through the Contact page on our website or app. We handle all communications centrally for efficiency and security.

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